IT Support assistant – Level 1/2

  • HP|konnect
  • Mayo
  • 01/11/2018
Permanent Support IT

Job Description

The Opportunity

A great opportunity for an IT support assistant – Level 1/2.  For this role, you should be able to work flexible hours. Graduated will also be considered.


The Company

A great opportunity to join a manufacturing company who have been in business for over 30 years.  The products this manufacturing company provide are in over 50 countries around the world. The company have invested a lot into research and development and they will be investing more within this sector.


They have offices in Ireland and Eastern Europe.



Creativity and teamwork are core to this company’s success and they surround themselves with ambitious people.  Working with the IT manager will foster the innovative spirit in you.


Working on a few side projects to develop your skills further and love working within a team environment


The Role

IT support assistant – Level 1/2, you will be tasked with assisting the IT manager. The role requires the person to be able to work flexible hours. You should be familiar with the operation of Windows active directory.



  • Ensure computer hardware and software is updated and maintained.
  • Can diagnose and troubleshoot specific technical problems
  • Create network and user accounts for staff and provide them with login information.
  • Assist with the preparation of technical manuals and IT documentation.
  • Must be able to quickly learn new company- specific software in order to be able to support users.



  • Graduated will be considered, 1-2 years or more experience preferred.
  • Relevant 3rd level IT qualified.
  • Must be flexible with regard to working hours and understand that many IT projects can only be implemented out of hours during company down-time.



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